Shipping policy

Thank you for shopping with ChristopherNetwork Technology CoLtd. As a professional clothing company, we are dedicated to ensuring your apparel orders are delivered accurately, in perfect condition, and within the promised timeframe.

1. Order Processing Time
All clothing orders are processed within 1-3 business days (excluding weekends and public holidays) after we receive your order confirmation. In case of high order volume, processing times may be slightly extended, and we will promptly notify you if there is any significant delay that may affect your delivery schedule.

2. Shipping Rates and Delivery Estimates
Shipping fees for your order will be automatically calculated and displayed at the checkout page, based on your shipping address and order weight. For standard shipping, the estimated delivery time is 15 business days. Please note that delivery times are approximate and may be affected by carrier delays, customs clearance procedures, weather conditions, or logistical disruptions.

3. Shipment Confirmation and Tracking
Once your clothing order has been shipped, you will receive a shipment confirmation email containing detailed tracking information. Tracking details usually become accessible within 24-48 hours after the shipment is dispatched, allowing you to monitor your package’s progress at any time.

4. Address Accuracy and Liability
Please double-check and ensure your shipping address is accurate and complete during checkout. ChristopherNetwork Technology CoLtd is not liable for orders delivered to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an address error, additional reshipping fees may apply, which will be the customer’s responsibility.

5. Lost or Damaged Packages
If your package is lost in transit, please contact us within 7 days of the estimated delivery date to initiate an investigation. For damaged clothing items upon delivery, please reach out to us within 48 hours of receipt, and provide clear photos of the damaged items and their original packaging. We will review your case promptly and take appropriate measures to resolve the issue, including replacement or refund.

6. International Shipping and Customs
For international shipments, customs duties, taxes, or import fees may be imposed by the destination country’s customs authorities. These charges are the sole responsibility of the customer and are not included in the product price or shipping cost. We are not responsible for any delays caused by customs clearance.

7. Contact Information
If you have any questions, concerns, or need assistance regarding our shipping policy or your order, please contact us using the following details:
Trade Name: ChristopherNetwork Technology CoLtd
Email: support@christophercouture.shop
Physical Address: 3475 Bivona St, Bronx NY 10475, United States